FAQs

Q. How often should I have my carpet cleaned?
A. It depends greatly on your particular situation. Those with children, pets, or large families will need more frequent cleanings. Some carpet manufacturers in fact require carpet cleaning every 12 – 18 months to keep the warranty in effect. Commercial cleaning often needs to be set up on a regular maintenance program in order to properly maintain it.

Q. How long will it take for my carpet to dry?
A. Carpet will dry in 8 – 10 hours depending on the type of fiber and the degree of soiling.

Q. How long does it take to clean my carpet?
A. The amount of time it will take depends on many factors such as the amount of furniture to be moved and the amount of stains and soil in the carpet. On average, it takes 30 – 45 minutes to clean a room.

Q. Can I walk on the carpet while it is damp?
A. It would be best to stay off damp carpet to avoid tracking soil and allow the carpet to dry in its up position. Be careful when stepping off the damp carpet onto tile or hardwood floors, as you could slip.

Q. After you clean my carpets, will they re-soil quicker?
A. No. With our state-of-the-art truck mounted cleaning units, we use a Ph-balanced shampoo and completely rinse out all residue.

Q. Can you guarantee that you will remove all of my stains?
A. No. Yet we do guarantee that you will receive the most thorough and professional cleaning available, anywhere. Our equipment and extensive training allows us to remove almost any stain. However, there are instances when a spot may indeed be permanent. In most cases, we will be able to identify these problems prior to cleaning.

Q. Which carpet cleaning method cleans the best?
A. Truck-Mounted Hot Water Extraction, the method used by ReClaim-It, is the best carpet cleaning method available. It works by using a hot water cleaning solution under high pressure, which is forced into your carpet and then extracted out of your carpet. Notably, in a recent Technical Bulletin, Shaw Industries, the world’s largest carpet manufacturer, “recommends the hot water extraction system, which research indicates provides the best capability for cleaning.” Shaw’s Technical Bulletin further states: “Cleaning can be done from a truck mounted unit outside the facility with only the hose and wand brought inside, or where a truck mounted unit cannot reach (such as a high rise), by a portable, self-contained system brought into the facility.”